SO WHAT DID COME FIRST THE CHICKEN OR THE EGG?

It is amusing to me that people often use the comment “it’s the old chicken or egg thing so you can’t
solve it”.

This is supposed to be the answer to business questions such as;

1. Should I promote when I don’t have any money?
2. Should I hire the staff I am going to need so I can train them or wait until I get the contract?
3. Should I get staff training or wait until we have more money?

Quite often business managers run across these or similar questions like them when they are growing their businesses and get stuck trying to work out what to do next. It becomes easier to make no decision than to make the wrong decision.

I want to let you into a little secret here. The wrong thing to do is always to do nothing. You may make the wrong decision and have to change or adjust things later, but that is always a better outcome than making no decision and getting nowhere.

The second thing to realize is that there is a simple sequence that occurs to make something happen; and for anyone who is still stuck on the chicken and egg question the answer is the egg, simple as that.

The first chicken came from an egg that came from something that wasn’t quite a chicken, if Darwin was right and he appears to be on the mark with this one, certainly we can see that chickens and other birds were the result of an evolution from earlier flying animals.

There is always a simple answer to the order of things and most business people that are successful at any level usually know what it is but fear takes over and they don’t do it. But remember that the worst thing you can do is nothing.

For example;

1. Yes you need to promote to get money, when you stop promoting people don’t know about you and you will make no money. If money is so short, try and find an effective way to promote that doesn’t cost anything.
2. No you shouldn’t hire staff until you can pay them, this might mean that you need to work very hard yourself for a while, but that is the life of a business owner or manager or be clever with your remuneration stratagies.
3. Yes you should be training the staff, again there a ways to do this that don’t cost a lot.

So next time you go into confusion as regard to what to do next. Simply remember it was the egg, work out the answer to your problem and back yourself.

Stay productive,

Greg Paul
Business Development Executive
Performia Australia
greg@performia.com.au
Ph: 1800 603 023

©2010 Performia Australia Pty Ltd. All Rights Reserved.

Performia Australia is part of an international business that are experts on helping business owners and managers know how to get the best results from their staff as well as recruit the most productive people to  business. Learn the right way to Build Your Team.

Performia Australia sends a weekly email newsletter with tips about how to improve your business.  Send your name, email, phone number and the name of your business to info@performia.com.au to register for the newsletter.

Performia Australia – What Can The Wrong Person Do To My Business?

WHAT CAN THE WRONG PERSON

DO TO MY BUSINESS?

In this newsletter you will see the story of one of our clients and how they turned their business around.

WATCH ALISTAIR’S TESTIMONIAL HERE

One of the things we have talked about in our newsletters is the different types of people you can have in your business.

We talk about four classifications of people;

1) Performers –
“Someone who can achieve the results of the job without the need for external advice, pressure or orders”

2) Doers –
“Someone who can get the job done but will need management, direction or intervention along the way”.

3) Trouble Makers –
“Someone who is causing trouble but is often doing it when you least need it. They are emotionally unstable and they move from high to low, up and down and in that process, they do cause trouble.”

4) Supressors –
“Someone who is actively stopping and working against you and the rest of the organization. However, they very often do this in a hidden fashion and on the surface they might look like they are totally with the program.”

We can graph these types of people against production and the results they achieve.  If we did that we have a graph like this;

 

This all sounds good in theory but what does that mean to your business.  One of our clients had two of these people in their business and did the “Build Your Team” training just recently. 

In the past they had been a very successful importer of soft furnishings and furniture from Indonesia.  A couple of years ago they hired a suppressor into their sales team and even after the owner had spent hours and hours working to improve the person’s skills and training – usually one to two hours per day – the sales kept dropping to the point where the owners were wondering whether they should continue the business or not.  Morale had fallen, staff turnover was high and generally the business wasn’t doing that well. 

I met with the owners recently who then attended one of our seminars and the “Build Your Team” training, they worked out what the problem was and using the skills they learnt in the “Build Your Team” training handled the exact problem and immediately saw a rise in the sales and the staff morale.  The future looks bright for this business and it’s now a fun place to work.  In fact one of the owners recently went back to Indonesia for a few months and the staff threw him a party on the Friday afternoon before he left.

It’s amazing what the effect one person can have on an otherwise thriving and productive business.

You should see what Financial Controller Alistair Gillard has to say about this!
 

Stay Productive,

Greg Paul
Business Development Executive
Performia Australia
greg@performia.com.au

 
Ph. 1800 603 023

© 2010 Performia Australia Pty Ltd. All Rights Reserved.

Performia Australia – How To Help Illiterate Employees.

HOW TO HELP ILLITERATE EMPLOYEES

For a number of reasons there seems to be an increasingly lower standard of literacy in modern business. Typos, spelling errors and simple grammatical errors seem to be rife in the modern business world.

Research released by the Australian Industry Group (AiG) has revealed 75 percent of employers say that low levels of literacy and numeracy are saturating their workplaces. The same survey suggested that of 338 companies surveyed more than a third of businesses were either moderately or highly troubled by it.

As Australian business becomes more and more service oriented this is only going to cause our country to have more and more problems as more and more workers are becoming focused on the written and spoken word as opposed to physical laboring for their income.

Not only will the work they produce – if it is a written report or product – be of a lower standard, but if Australians are less literate, then it also stands to reason that they are going to be less and less able to read and understand what they are being told or need to do.

I ask you to think about something for a moment…..

If you send a staff member a written report about an area and ask them to improve the area based on what was found and they can’t read and understand the report, what do you think will happen?

If you have a simple instruction that you leave someone and they don’t understand the instruction what will happen?

The answer of course is either nothing or otherwise the wrong thing, certainly not what you need done for the business.

WHAT IS THE CAUSE?

If you look at when you went to school I have one question to ask you;

Were you ever taught how to learn?

This is something that is not taught in most schools in Australia.  Yes, I said most because there are a small few who teach kids how to actually learn before trying to teach them everything else.  It seems strange that we hear a lot about “learning disorders” but very few are actually taught what learning is in the first place. 

If you’re like me you might find it surprising to find out that very few schools actually teach things like verbs, adjectives and how to create sentence structures any more.

WHAT IS THE ANSWER?

These skills are important if we are going to ever handle literacy in the workplace.  You can simply shrug your shoulders and blame Gen Y, the Internet or texting or you can talk to a consultant from Performia Australia today.  Here is a list of some of the courses that may help you or your staff;

        Grammar and Communication
       How to Use a Dictionary Course
       Learning How to Learn
       Study Skills for Life
       Basic Study Manual
       How to Achieve Effective Learning
 
Stay Productive,
Business Development Executive
Performia Australia
greg@performia.com.au 
Ph. 1800 603 023

Greg Paul

© 2010 Performia Australia Pty Ltd. All Rights Reserved.

Performia Australia – How Can I Get More From My Team?

At Performia Australia we focus a lot on productivity and boosting the results of your business.

If you want to get more from your team the first thing you need to know is what motivates people.  We hear lots of answers to this question, money, friendship, achievement, satisfaction of a job well done etc.  The one that comes back more often than not though is acknowledgement from seniors and peers. 

The power of a simple thank you from the person’s boss is the most undervalued reward staff can get.

Based on over sixty years of cumulative research our International CEO Marten Runow, created a graph – see below – which compares the value of different staff in terms of their ability to create value.  You should be able to see that there are some team members that simply get the job done and create a lot of value and don’t need much help.  At the other end of the scale, there are some team members that no matter how much time you spend with them seem to just have more and more problems.  It is pretty obvious who you would like to have more of in your business.

After looking at this graph – if you haven’t done so have a quick look now – have a think about where most of your attention as a manager goes.  My guess is that it probably gets mostly absorbed in the problems that are created in your business.  Therefore it’s not so hard to see why we end up forgetting to spend enough time with the people who are producing the results in the business.  As an extreme example, I spent some time with a super productive staff member of one of our clients recently that was leaving to work with a competitor.  When asked why, he simply told me that even though he was being offered more to stay than he was going for and he loved the company that he was leaving after eight years, he couldn’t remember once being thanked for his work.

People like attention.  In the Performia Australia “Build Your Team” seminar, this is something that we talk about at length and we do some drills to help you improve this in your business.  The reality is that people have a tendency to do what gets rewarded.  So, if the reward is attention, then you should be able to see that if you ignore the people that are producing and rewarding the people that are creating problems then the result will be – more problems.

The message is simple:

– Put as much attention as possible on the positive things someone does and validate that. 

– Try and ignore the problems that are created and encourage your staff to come to you with solutions rather than problems. 

– Take a look at what you are doing first, do you have the majority of your attention on the people who are getting a result for you or on the problems in your business. 

After you’ve answered that question take a look at the business.  It shouldn’t be a surprise to realise that you are getting more of what you are putting your attention on.  If you have staff and you find them arguing or you have a lot of problems you can either focus on the problems or you can push production and results.  The irony is that pushing production and results actually solves the problems a lot quicker than focusing on the problems, so whenever you are having trouble with your team focus on results and rewarding them, rather than getting caught spending all or most of your attention on the problems themselves.

To find out the easiest way to create this change in your business come to the Performia Australia Build Your Team seminar.
 

Click Here To Register

Stay Productive,

Greg Paul
Business Development Executive
Performia Australia
greg@performia.com.au 
Ph. 1800 603 023

© 2010 Performia Australia Pty Ltd. All Rights Reserved.

Performia Australia – APPLE VERSUS NOKIA

 

Who sold more mobile phones in the first quarter of 2010, Nokia or Apple?

 

After you answer that question, can you tell how close it was between the two companies in phone sales?

These questions may seem irrelevant to a company that is focused on getting better production out of staff and helping our clients hire productive people to join their teams.  The reality couldn’t be further from the truth. 

I am sure that you had an opinion about the answers to my questions above based on advertising and promotion of the two companies.  You might have thought that the Iphone has rocketed Apple to the forefront of mobile phone sales, or you might have thought that whilst it was still Nokia that the Iphone is closing in fast. 

Here are the facts;
1)  Nokia sold sixteen times as many phones as Apple in the first quarter this year.
2)  Apple nearly doubled in market share rising from 1.5% to 2.7%.
3)  Nokia’s market share fell from 36.2% to 35% whilst units sold rose by 13%

If you had $1,000 to invest and you were looking at these two companies, either one could be a better investment for a number of reasons.  You might feel that Apple has more growth and will expand more increasing the value.  You might feel that Nokia is going to fight back after it releases its own range of smart phones.  You might simply like the stability of investing in the biggest mobile phone company.  The answer could be a lot of things but all of it can now be decided after you have the actual stats and figures.

When you are looking at who to hire for your business we often suffer from the same problems.  We see the person who has a nice resume, wears the right suit or dress and says the right things at the interview.  All these are good but without being able to measure and see the actual results of the person you are only playing hit and miss with an even bigger investment. 

You might have someone who at first looks less attractive but they may be extremely productive.  Even though Nokia may not seem the most attractive option from the outside they are the number one in terms of mobile phone sales worldwide.     

I am sure that you can see that hiring the wrong person is going to cost your business a lot more than $1,000 with training, pay, your time and a lot of other resources let alone the results that they get for your business.

To really understand what to expect form a person who you might be hiring you need to know what questions to ask and Performia Australia can help you with this. The Build Your Team seminar will tell you what to ask to cut through the PR and attractive exterior and really understand what the person can produce for your business.  

Click here to register

Stay Productive,

Greg Paul

Business Development Executive
Performia Australia
©2010 Performia Australia Pty Ltd. All Rights Reserved.

Performia Australia – What Happened To The Socceroos?

The World Cup is coming to an end, and I can’t help but think that what happened to the Socceroos in South Africa is a good analogy for what often happens in our businesses and how we can avoid the same problems.

GERMANY 2006 V SOUTH AFRICA 2010

In 2006 we were drawn to play Brazil in our first game, then Japan and the Czech Republic.  In 2010, we were drawn to play Germany in the first game then Serbia and Ghana.  In terms of rankings and quality opposition we were probably worse off in 2006, but it was very similar.

Before we played Brazil in 2006, Socceroo coach Guus Hiddink made the comment that it was an exciting opportunity to be comparing ourselves to the best in the world and the players would go out as the outsiders but were going to give it our best shot and show Australia what they were capable of.  Captain Mark Viduka said that the players were excited and were going out to play and win the game.  The result was we lost but played well before defeating Japan and drawing against the Czech Republic and making the next round.

Before we played Germany in 2010, three players including captain Lucas Neill said that we would be very happy with a draw against Germany. Coach Pim Verbeek said that we were the outsiders and that Germany were a great team.  We then went out with a defensive game plan. It seemed we were trying to avoid losing by much.  The end result was we lost by a lot, 4-0 before another draw and win. The same as we did in Germany in 2006, but that one loss cost us a place in the next round.

WHAT ABOUT YOUR BUSINESS?

In business, as in life, have you ever noticed that some business groups look confident and can take on the world, whilst others question themselves and their teammates and don’t get as much done?

It would not surprise you perhaps to know that this self confidence and motivation is in no small part to the self-belief of the team’s leader as well as the belief that leader has in the team.  Some people can lead a team, and the people in it do better simply because that person is there.

This may seem a bit daunting to you as a leader in your business to realize how much your behavior and what you do with your team will affect the results of your business.  It doesn’t need to be.  There are tools that you can learn to help you build your team and get them working together with confidence.  The best thing for you to do is book for one of the Performia Australia Build Your Team seminars right now.  Don’t wait and cost your business money by not knowing this information!

You can ask Pim Verbeek to come too if you’ve got his number!

Click Here To Register

Stay Productive,

Greg Paul
Business Development Executive
Performia Australia
greg@performia.com.au
Ph. 1800 603 023

© 2010 Performia Australia Pty Ltd. All Rights Reserved.

Build Your Team Seminar

This seminar is designed for you, the business owner, manager or recruiter. This seminar covers the important things to know; which staff are most valuable and which aren’t so valuable or in some cases even destructive.

You will also gain valuable tools on how to interview your existing staff and candidates so that you can promote and hire the most productive people to allow smooth growth for your business.

This seminar will show you the key to understanding productive people and getting the most from your team.

Register Here

“The seminar gave me great insight on how to hire the right person. I learnt things I never knew before and realised we were doing things differently which weren’t helping us find the right people.”
– Sandra Mascaso, Centrum Printing Pty Ltd.

“The seminar gave me insight on how rarely we know what our products are in our roles and therefore waste lots of time being unproductive.”
– Kyle Elsdon

“There were many points which touched on day to day issues that we had identified but hadn’t found solutions for.”
– Gary Sasse, IDC Homewares Pty Ltd.

Register Here

Optima Training Center

Optima is a division of Performia Australia designed to take our expertise in personnel evaluation and hiring productive people to the next level.  We offer a range of courses from around the world focused on sales, to finance, personal development and advanced executive and business building.  The training is tough, but focused on results for you, your business and your staff.

Email Alex at alex@performia.com.au
Call Alex at 1800 603 023

Exelect Recruitment

Exelect is another division of Performia Australia that is a recruitment company.  If you need a productive staff member to join your team right now, give us a call and we can give you a quote on using the tools of Performia to find someone for you.

Email Caroline at caroline@performia.com.au
Call Caroline at 1800 603 023

Join the Performia Facebook Group

To have access to weekly articles about recruitment, productivity and getting the best out of your staff, log in to Facebook and join our group now.

Join Here

Performia Australia – Do I Need A Balance Of ‘Doers’ And ‘Performers’ In My Team?

At Performia Australia, we run weekly seminars across the country on how to build a productive team in your business.

A question that is often asked by people who attend the seminar is this one – “Do I need a balance of Performers and Doers in my team? – If I had all performers wouldn’t they get bored and want to leave.”

Answering this requires more definition of these terms.

At Performia Australia we define a performer as;
“someone who can achieve the results of the job without the need for external advice, pressure or orders.”

A doer is someone;
“who is generally willing to help, willing to learn and willing to work and follow instructions to get things done.”

The reality is that the best staff member is the one that gets the job done without needing your help all the time.  Whether the person is ambitious or not and needs a variety of things in their job is a question of the person’s personality.

If the question is “can I have a whole team full of people who want to be the boss?”, then the answer is no.  But not everyone that is a performer wants to be the boss.

To find out how you can “Build Your Team” so that it is a performing  group, start by coming to the “Build Your Team Seminar” now.

Click here to register

Kind Regards,

Greg Paul
Business Development Executive
Performia Australia
greg@performia.com.au
Ph. 1800 603 023

© 2010 Performia Australia Pty Ltd. All Rights Reserved.

Build Your Team Seminar

This seminar is designed for you, the business owner, manager or recruiter. This seminar covers the important things to know; which staff are most valuable and which aren’t so valuable or in some cases even destructive.

You will also gain valuable tools on how to interview your existing staff and candidates so that you can promote and hire the most productive people to allow smooth growth for your business.

This seminar will show you the key to understanding productive people and getting the most from your team.

Register Here

“I recieved 4-5 different ideas that I can implement right away on how to interview candidates more effectively.”
– Julie Grimshaw, KRC Mining Consultants.

“I like the focused approach to interviewing prospects and reducing wasted efforts and time on more traditional methods/strategies.”
– Mark Davis, Hire a Hubby.

“This information will absolutely help me as I have had previous staff issues and this data could prevent this in the future.”
– Ben Den Boer, Unique Decking Designs.

Register Here

ATTENTION ALL PARENTS:

Help your Child thrive in Uncertain Times with Mark McQuade Parenting and Education Expert and Co-Founder Greenfields School UK

Being a parent means being full of questions.
Am I raising my child the right way?
Have I chosen the right school for them?
How will they face the future?

Gain new certainty as a parent and learn groundbreaking discoveries on education that most parents and even teachers don’t know at a revolutionary new seminar featuring Oxford educated parenting expert and co-founder of one of England’s leading independent schools.

Don’t miss this seminar, Saturday 3rd July at Deakin University, packed with vital information every parent of primary aged children should know.

Register Here

Optima Training Center

Optima is a division of Performia Australia designed to take our expertise in personnel evaluation and hiring productive people to the next level.  We offer a range of courses from around the world focused on sales, to finance, personal development and advanced executive and business building.  The training is tough, but focused on results for you, your business and your staff.

Email Alex at alex@performia.com.au
Call Alex at 1800 603 023

Exelect Recruitment

Exelect is another division of Performia Australia that is a recruitment company.  If you need a productive staff member to join your team right now, give us a call and we can give you a quote on using the tools of Performia to find someone for you.

Email Caroline at caroline@performia.com.au
Call Caroline at 1800 603 023

Join the Performia Facebook Group

To have access to weekly articles about recruitment, productivity and getting the best out of your staff, log in to facebook and join our group now.

Join Here

Performia Australia – Managing Change In Your Business

At Performia Australia, we have alot of experience working with our clients managing their staff through various changes in their respective businesses. It is this topic that I am going to talk about this week and offer you some of our experiences.

Life in business is a constantly changing experience. New staff come-and-go, competitors change their strategies and customers change their spending habits. If your business doesn’t grow it is absolutely true that it will shrink. I spoke to a business owner some time ago who told me that her business was going well because her results had been constant for the last ten years. It wasn’t until I pointed out that all of her expenses had grown over that time and she was now losing money that she realized that she needed to change something.

As a business owner here are some of the tips that I think can help;

1) Know where you want to take your business.
Have a plan for your business that describes what you want to represent to your clients and paints a picture of your goals and objectives. You should also create a plan on how to get there. 

If you don’t have a plan or you need some help call us or email us and we can help you out.

2) Hire productive people that will help you get there.
People drive change in your business. Having the right people will help your achieve your plans by supporting your dreams and goals and taking responsibility for their area of the business. When you have the right people you can give them a role and they will help you grow the business. The reverse is also true though so make sure you know how to find the right people for your business. If you haven’t yet, make sure you attend the “Basics of Team Building Seminar” and get Performia Australia to show you how to “Build Your Team”.

Click Here To Register

3) Constant training.
Constant development for you and your staff in all different areas of your business and life will keep you and your team ahead of the game and ahead of your competitors. Make training a constant thing in your business and part of the company culture. An interesting point to realize is that the best way to get your staff to focus on training is to lead by example and maintain your own training. If you need help with staff training Performia Australia has created the Optima brand which is a train center designed to help you continue to develop your staff in a professional training environment. 

If you want to know more about Optima or advice on training for your staff give Alex a call on 1800 603 023 or send Alex an email at alex@performia.com.au.

4) Include your staff in the development of the business.
Effective leaders are the ones that can create a plan and get the plan executed to grow the business. If you want to do that it is important to listen to your staff and know how to manage your team.  Some of the best ideas come from the people doing the job each day and also your clients. As a result it is important to be able to listen and measure what is happening in your business. This way you will be able to ensure that the directions that you give your team are the ones that are going to achieve the result you want. You’ll also be able to handle any problems and sort out any barriers and stops to getting the job done.

It’s also important to realize that everyone in your team is different. For example, some people embrace change as fun and exciting and other people are terrified by change and new challenges.  Both types of people can be valuable and highly productive but need to be communicated with differently by you as a manager. 

When you think about any change you are likely to implement, you will find it will be true that eighty to ninety percent of what you did before will stay the same. 

With people that like change, your communication should focus on what is being done differently, but with guys that don’t like change you should focus on making sure that they understand  that most of what you have always done will stay the same and during your brief include talk about the new changes.  This way they will be able to put the new things in proper perspective. 

As managers we are usually people who like to try new things and aren’t afraid of change so tend to promote all of the new things that are being done.  Realize that the rest of our teams are not neccessarily like you, but as individuals and also part of the team are every bit as valuable and should be treated in a way that best suits them .

To get some more training on how to work with different people find out about the “Build Your Team” training where we have distilled key information about how to understand different people and build a team for real.

Click here to register

Kind Regards,

Greg Paul
Business Development Executive
Performia Australia
greg@performia.com.au 
Ph. 1800 603 023

© 2010 Performia Australia Pty Ltd. All Rights Reserved.

   Team Building Seminar
This seminar is designed for you who is a business owner, manager and recruiter. This seminar covers the important things to know which staff are most valuable and which aren’t so valuable or in some cases even destructive. You will also learn how to interview their existing staff and candidates so that they can promote and hire the most productive people to allow smooth growth for their business. This seminar will show you the key to understanding productive people and getting the most from your team.  

Register Here    

“I recieved 4-5 different ideas that I can implement right away on how to interview candidates more effectively.”
– Julie Grimshaw, KRC Mining Consultants.

“I like the focused approach to interviewing prospects and reducing wasted efforts and time on more traditional methods/strategies.”
– Mark Davis, Hire a Hubby.

“This information will absolutely help me as I have had previous staff issues and this data could prevent this in the future.”
– Ben Den Boer, Unique Decking Designs.

Register Here 

 

Optima Training Center
Optima is a division of Performia Australia designed to take our expertise in personnel evaluation and hiring productive people to the next level.  We offer a range of courses from around the world focused on sales, to finance, personal development and advanced executive and business building.  The training is tough, but focused on results for you, your business and your staff.

Email Alex at alex@performia.com.au
Call Alex at 1800 603 023

 

  

Join the Performia Facebook Group
To have access to weekly articles about recruitment, productivity and getting the best out of your staff, log in to facebook and join our group now.

Join Here

 

Exelect Recruitment
Exelect is another division of Performia Australia that is a recruitment company.  If you need a productive staff member to join your team right now, give us a call and we can give you a quote on using the tools of Performia to find someone for you.

Email Caroline at caroline@performia.com.au
Call Caroline at 1800 603 023

 

ATTENTION ALL PARENTS:
A leading educator from the UK is coming to Melbourne to deliver a seminar to all parents on some ground breaking educational techniques that are getting great results overseas.

Bill Zheng – CEO of Investor’s Direct, and a client of ours – has worked tirelessly to make this a reality.  He’s seen the results for his children and wants to bring the same results to yours.  Register for this free seminar and do you and your kids a favor.

Register Here

 

 
Property Development Workshop
Carly Crutchfield, founder of CCORP Pty Ltd, has been involved in property projects worth over $200 million and is a self made millionaire. She is one of Australia’s top educators and speakers on the subject of Property Development and she is now bringing you a full day, content packed, workshop on Property Development… free!

 Register Here

 

World Cup 2010 Grand Final!
If you are in Melbourne on July 12th, come and watch the World Cup 2010 Final at Performia Australia.  We’re playing the game from 3:30am in our training room on the projector and screen.  Places are limited to the first thirty, and it’s going to be a great night so shoot me an email and book your seat.

Email me at greg@performia.com.au
Call me at 1800 603 023

Performia Australia – Success Summit 2010

WISE SUCCESS SUMMIT 2010

I have just returned from a week in Hamilton Island listening to some of the best speakers in Australia and from overseas at the annual WISE Summit that you may have noticed me promoting in our newsletter over the last few weeks.

It was a great week and some of the speakers involved were;

1. Marten Runow – CEO of Performia International currently in over 27 countries.

2. Tony Melvin – Leading Australian business author and former General Manager of Chan & Naylor (the fastest growing accounting firm in Australia)

3. Carly Crutchfield – CEO of CCorp, which is the head business of 25 independent businesses.  Carly has trained over 47,000 people in Australia and completed over $210 million in property deals and is a self-made multimillionaire at only 29.

4. Oisin Grogan – CEO of Executive Success – an international speaker who has successfully grown a number of businesses.

5. Lindy McNocher – CEO of Gallop Consulting – a very highly regarded and successful Sydney based consultant.

There were more speakers including some from the US whose courses we have imported and run successfully at Performia Australia.

During the week they talked about how they grew their businesses and they described systems and methods that can be used in any business to make it grow.

These talks included;

• How to hire
• How to Promote
• Sales
• Marketing
• Organization

All of the attendees had something that is quite unusual in a business conference – it was fun – and each of the speakers clearly loves what they do and the teams that they work with.

I was excited for three main reasons;

1. All of these speakers inspired me in what they do and how they have succeeded and grown their businesses.
2. I realized that all of these speakers built their teams using the tools of Performia in their businesses and promote those tools to their clients.
3. They all use the same business systems that we use in our business and train their clients on products and services that we use and support.

For that reason I want to tell you about some offers each of these businesses has made available for you.  Some are free and some are offered at a very reasonable price.

Kind Regards,

Greg Paul
Business Development Executive
Performia Australia
greg@performia.com.au
Ph. 1800 603 023

Team Building Seminar

This seminar is designed for you who is a business owner, manager and recruiter. This seminar covers the important things to know which staff are most valuable and which aren’t so valuable or in some cases even destructive. You will also learn how to interview their existing staff and candidates so that they can promote and hire the most productive people to allow smooth growth for their business. This seminar will show you the key to understanding productive people and getting the most from your team.

Register Here

“I recieved 4-5 different ideas that I can implement right away on how to interview candidates more effectively.”
– Julie Grimshaw, KRC Mining Consultants.

“I like the focused approach to interviewing prospects and reducing wasted efforts and time on more traditional methods/strategies.”
– Mark Davis, Hire a Hubby.

“This information will absolutely help me as I have had previous staff issues and this data could prevent this in the future.”
– Ben Den Boer, Unique Decking Designs.

Register Here

Tony Melvin – From Red to Black

The latest of Tony’s books provides the step-by-step plan as to how he was able to get himself out of $300,000 in debt without damaging his credit rating or declaring bankruptcy and getting back to solvency.  This book will help anyone sort out their personal finances and become more able to control their money. We have a limited number of copies that we can offer you for only $24.95 plus postage and handling.

Send me an email at greg@performia.com.au so we can send you a copy.

Property Development Workshop

Carly Crutchfield, founder of CCORP Pty Ltd, has been involved in property projects worth over $200 million and is a self made millionaire. She is one of Australia’s top educators and speakers on the subject of Property Development and she is now bringing you a full day, content packed, workshop on Property Development… free!

Register Here

Executive Success
If you’ve ever been overwhelmed with everything that you have to do, and let’s face it as a manager who hasn’t?  A friend of mine Oisin Grogan may have the answer for you.  Oisin runs a business called Executive Success.  Their focus is on helping executives achieve more and be more successful in running their businesses.  They have a program called the “Executive Efficiency” program that will help you get back on top of what you are doing.  It’s quick, simple and very cheap for the results you will get.  Check it out at and go and have a talk to Oisin and his team.

Click Here

Join the Performia Facebook Group
To have access to weekly articles about recruitment, productivity and getting the best out of your staff, log in to facebook and join our group now.

Join Here

Performia Australia – Getting Things Done!

Have you ever wondered why you can give some staff something to do and some people get it done and others don’t seem to be able to get it done no matter how many times you explain what you want?

There are a number of reasons why this could be the case and each has a way of handling it.

1) Is the person a productive person generally?

You have probably gotten from my articles and newsletters that I harp on a bit about production.  Well I mean to.  The most important part of knowing who to have working for you is can they produce a desired result.  If they can – good, if not why are they working for you?  When you are interviewing someone always look for the most productive person and when you are working with your existing team encourage them to get more production of the end result of their jobs and measure their results so that you can reward the best and help the other guys become the best.  Some people are just better at getting things done in the first place. Performia Australia are experts in this – in fact it’s even in our name to find performers – so attend one of our Basics of Team Building Seminars to really know how to get the most productive team .

Click here to register now

2) Was the person really listening?

Sometimes you may have experienced talking to someone and you knew their attention was on something else and your message wasn’t getting through.  When you notice this it is better to stop and ask them what they are thinking about and handle the answer than keep talking knowing the person is not going to get it anyway.  This is something we go over in our seminars and the Build Your Team training.  One of the most fundamental parts of management is getting your people to be able to hear what you have to say and for you to be able to listen to what they are saying.

3) Did the person understand it?

Some people can listen, hear something and look like they get it when they don’t.  This comes about for two main reasons, the first is that some people are better at duplicating what you say meaning that they have the same idea that you have about what you said.  So if you are not sure that the person got it, check for their understanding.  Where it is possible, it is also a good idea to put the message in writing such as an email or handwritten communication so the person can re-read it if they are not sure rather than coming back to you.  The other main reason that can cause someone to misunderstand what you say is because there is a word in your message that they didn’t understand.  Some businesses contain a lot of technical words as well as slang that is part of the company terminology that can be hard for new people to understand.  Make a glossary of words with their meanings and get new people to study them when they first start in the business.

4) Does the person go off in all directions at once?

Some people have trouble completing one thing at a time and have a lot of things on the go and they either have a lot of things that are unfinished or they leave things until the last minute when they need to get done.  This can cause a lot of stress at the last minute for them and whoever else is relying on what they are doing, which is usually you.  Encourage this type of person to finish one thing at a time.  As a manager you may need to give them one thing to do, or only a few things to do at a time and you should give them some training on how to prioritize what you want them to do.  When you give them things to do be clear about how important the action is, when you need it done and why.

Using this information is a good start.  The next step if you haven’t already, is to book into the Basics of Team Building seminars that we hold regularly.  These seminars have tools that will help you as a manager overcome all of the things that I have been talking about.

Click here to register now

If you’ve been to the seminar you need to book into the Build Your Team training now.

Give me a call on 1800 603 023 and help your team get the results you are looking for.

Kind Regards,

Greg Paul

Business Development Executive
Performia Australia
greg@performia.com.au

©Performia Australia 2010.